How to fix 921 or 403 or DF-BPA-13 error messages in Google Play / Android Market

For reasons unknown I started experiencing a 921 error while using Google Play (AKA Android Market) yesterday. I tried different reboots and removing my account from the device and re-adding it but nothing worked. Depending on how the wind was blowing I would either get error 921 or sometimes error 403. Once in a while it would turn up as error DF-BPA-13.

But I finally found the solution and it cleared up the problem completely! What you need to do is this (these instruction are for Android 4.0 Ice Cream Sandwich but the principle is the same with Android 2.x and 3.x):

Go to settings

  • Tap “Apps” (in left menu)
  • Tap “All” (last tab on top right hand side)
  • Scroll until you find “Google Play Store”. Tap it.
  • Tap “Force Stop”, tap “OK”, tap “Clear data” and if possible (but it might be disabled)  tap “Clear cache”.
  • Tap the back button to get the list of apps again.
  • Scroll until you find “Google Service Framework”. Tap it.
  • Tap “Force Stop”, tap “OK”, tap “Clear data” and if possible (but it might be disabled)  tap “Clear cache”.
  • Now reboot your device.

And that’s it! You may need to re-enter your Google account details but everything should be working fine!

 

 

 

Gary

9 thoughts on “How to fix 921 or 403 or DF-BPA-13 error messages in Google Play / Android Market

Comments are closed.