Remember it takes a college degree to fly a plane, but only a high 
school diploma to fix one; a reassurance to those of us who fly 
routinely in our jobs. After every flight, UPS pilots fill out a form, 
called a ‘gripe sheet,’ which tells mechanics about problems with the 
aircraft. The mechanics correct the problems; document their repairs 
on the form, and then pilots review the gripe sheets before the next 
flight. 
 
Never let it be said that ground crews lack a sense of humor. Here are 
some actual maintenance complaints submitted by UPS ‘ pilots (marked 
with a P) and the solutions recorded (marked With an S) by maintenance 
engineers. 
 
By the way, UPS is the only major airline that has never, ever, had an Accident. 
 
P: Left inside main tire almost needs replacement. 
S: Almost replaced left inside main tire. 
 
P: Test flight OK, except auto-land very rough. 
S: Auto-land not installed on this aircraft. 
 
P: Something loose in cockpit 
S: Something tightened in cockpit 
 
P: Dead bugs on windshield. 
S: Live bugs on back-order. 
 
P: Autopilot in altitude-hold mode produces a 200 feet per minute descent. 
S: Cannot reproduce problem on ground. 
 
P: Evidence of leak on right main landing gear. 
S: Evidence removed. 
 
P: DME volume unbelievably loud. 
S: DME volume set to more believable level. 
 
P: Friction locks cause throttle levers to stick. 
S: That’s what friction locks are for. 
 
P: IFF inoperative in OFF mode. 
S: IFF always inoperative in OFF mode. 
 
P: Suspected crack in windshield. 
S: Suspect you’re right. 
 
P: Number 3 engine missing. 
S: Engine found on right wing after brief search 
 
P: Aircraft handles funny. 
S: Aircraft warned to straighten up, fly right and be serious. 
 
P: Target radar hums. 
S: Reprogrammed target radar with lyrics. 
 
P: Mouse in cockpit. 
S: Cat installed. 
 
P: Noise coming from under instrument panel. Sounds like a Midget 
pounding on something with a hammer. 
S: Took hammer away from midget.